Shipping & Return Policy
RETURNS & EXCHANGES
Jewelry from our handmade E. W. Jewelry collection can be returned (unworn) within two weeks of delivery for an exchange or a refund minus the cost of shipping.
Antique items under $2,500 may be returned or exchanged within 7 days of delivery if they’re in their original, unworn condition. Antiques $2,500 and over may exchanged for store credit only within 14 days of delivery. Returns will not be accepted after two weeks under any circumstances. For internet orders, the return/exchange policy begins the day the package is delivered.
Made-to-order pieces, including E. W. Jewelry items and recycled gold wedding bands, are FINAL SALE — no returns, no exchanges. Once a piece has been altered, including ring re-sizing, it is also FINAL SALE. If you have any questions about your specific item’s return policies, email us.